LIVONEST HELP
Frequently Asked Questions
Helpful details about delivery, first-order savings, and secure payment.
Shipping
Where do you ship?
We currently ship to selected destinations across North America, Europe, Japan, South Korea, Southeast Asia, and Latin America. Available shipping options are shown at checkout.
How long does delivery take?
Estimated delivery is 7-15 business days for the United States and Canada, 8-18 business days for Europe, 6-14 business days for Japan and South Korea, 5-12 business days for Southeast Asia, and 10-25 business days for Latin America.
How much is shipping?
Standard shipping is $19.90 for the United States, Canada, and Europe; $12.90 for Japan, South Korea, and Southeast Asia; and $22.90 for selected Latin American destinations.
Do you offer free shipping?
Yes. Free shipping is available on orders over $99 in the United States and Canada, over $129 in Europe, over $79 in Japan, South Korea, and Southeast Asia, and over $149 in selected Latin American destinations.
Discounts
Do you offer discounts for first-time customers?
New customers can enjoy 10% off their first order with code WELCOME10.
Payment
What payment methods do you accept?
We currently accept secure payments through PayPal.